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Thank you for considering doing business with us. Below you will find the terms and conditions of doing business with us. We have tried to keep things simple so that both parties understand what is expected of them.
Please read these terms and conditions before making us an offer of work, as by contacting us for plumbing services you will be deemed to have accepted these terms.
This website is an advertisement for plumbing and drainage services in the London area. You are therefore invited to make an offer for the services advertised but no contract shall be formed until we have accepted your offer.
We provide emergency plumbing and drainage services, usually at a hourly rate; because of the nature of our services we will normally accept your offer verbally over the telephone. It is not normally possible to provide a written quotation before carrying out our work.
By entering into a contract with us you are agreeing to pay our hourly rate for a minimum of one hour. The hourly rate may vary according to the time of the day, whether it is a weekend, and the equipment used. Please confirm the hourly rate when you call as this will be the rate you will be charged.
Any materials used will be added to the hourly rate when calculating your final bill.
Payment is normally due on the completion of work, unless otherwise agreed in advance. We accept payment by cheque, cash or bank transfer; we do not accept credit or debit cards.